Privacy Policy

At Mindful Tech Solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services, including any SMS/MMS marketing campaigns.

1. Information We Collect

We may collect the following personal information when you interact with our website or services:

• Contact Information: Such as your name, phone number, and email address when you sign up for notifications, marketing communications, or request information from us.
• Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your personal information for the following purposes:

• Marketing Communications: To send SMS/MMS messages with promotional content, product updates, or important notifications regarding our services.
• Customer Support: To respond to your inquiries and provide assistance with our products and services.
• Improving Services: To analyze usage data and improve the functionality and content of our website.

3. Consent for Messaging

By providing your phone number and opting into our SMS/MMS messaging service, you consent to receive messages from Mindful Tech Solutions regarding promotions, news, or updates. Message frequency may vary, and message and data rates may apply.

You may withdraw your consent at any time by replying “STOP” to any SMS message we send you.

4. Verified Opt-In Process

We ensure compliance with The Campaign Registry (TCR) standards by maintaining a verified opt-in process.

• Customers may opt in through written consent, verbal agreements during phone calls, or face-to-face interactions.
• By texting us at our designated number, you agree to receive messages from Mindful Tech Solutions.

5. HELP and Opt-out Messaging

• HELP Message: If you need assistance, reply with “HELP” to any SMS message, and we will provide support promptly. You can also reach out to us directly at contact@mindfultechsol.com or +1 (865) 666-7690.
• Opt-out Message: To stop receiving messages, reply “STOP.” You will receive a confirmation, and no further messages will be sent unless you re-enroll.

6. Sharing Your Information

We do not sell your personal information. However, we may share your information with trusted third-party service providers to assist in delivering our services, including but not limited to:

• Service Providers: Platforms like RingCentral for SMS/MMS delivery.
• Business Partners: To comply with legal obligations or in the event of a business transfer.

We do not share phone numbers collected for SMS consent with third parties or affiliates for marketing purposes under any circumstances.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

8. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. You may request deletion of your personal information by contacting us at contact@mindfultechsol.com.

9. Your Rights

You have the right to:

• Access your personal data and request corrections.
• Request deletion of your data if it is no longer necessary for the purpose for which it was collected.
• Withdraw consent for future communications.

To exercise these rights, contact us at contact@mindfultechsol.com.

10. Message Frequency & Fee Disclosures

• Frequency: The number of messages may vary based on your interactions with our services.
• Fee Disclosures: Standard message and data rates may apply.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for updates.

12. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

• Email: contact@mindfultechsol.com
• Phone: +1 (865) 666-7690
• Address: 224 S Peters Road, Suite #211, Knoxville, TN 37923

Thank you for contacting Mindful Tech Solutions. Your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services, including participation in SMS/MMS marketing campaigns.